Shipping Policy

Thank you for shopping at nativecos. Please read our shipping policy carefully to understand how we handle your orders.

Order Processing Time

All orders are processed within 1-3 business days. Please note that orders are not shipped or delivered on weekends or holidays.

Shipping Time

Once your order has been processed, it will be shipped within 7-12 business days. Delivery times may vary depending on your location and carrier.

Shipping Fees

Shipping fees are calculated based on the destination and weight of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.

Order Cancellation

Orders can be cancelled within 24 hours of placing them. To request a cancellation, please contact us promptly at eserwoods939174@gmail.com. After this period, we may have already started processing your order and cancellation might not be possible.

Returns and Refunds

If you are not completely satisfied with your purchase, you may return the item(s) within 14 days of receipt. To initiate a return, please contact our customer service at eserwoods939174@gmail.com with your order details.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Please include all original packaging and materials when returning an item.

Refunds will be processed within 5-10 business days after we receive and inspect the returned merchandise. Refunds will be issued to the original payment method.